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Faq

What is ShopBySell and how does it function as a marketplace?
ShopBySell is an online marketplace that connects buyers, vendors, and sellers in a seamless shopping experience. It allows vendors to list their products, enabling sellers to showcase their offerings to a broader audience while providing buyers with a diverse selection of goods. The platform facilitates transactions, ensuring a secure and efficient process for all parties involved.
Seller Shipping guide UK, US and Rest of the world
ShopBySell offers a variety of shipping options tailored to your location. Our shipping guide provides detailed information on available services, estimated delivery times, and costs for shipping within the UK, US, and internationally.
How do I become seller?
ShopBySell provides a platform for vendors to sell their items. If you are interested in becoming a vendor, please visit our 'Sell an Item' section for more information on how to get started or open a vendor account to start selling.
How does the shipping works?
Please check back........
What to do if I haven't received my item?
If your item has not arrived within the estimated delivery time, please check the tracking information provided in your order confirmation email. If you still have concerns, contact our customer service team for assistance.



How to get a refund?

If you want a refund for an item/product you have not received and not as described, and you need to start a dispute by contacting our support team through our ShopBySell.com website or Paypal depending on your payment method used.

If you are seeking a refund for reasons outside of the above, this will need to be directly arranged between you and the seller.

How do I track my Item?
You can track your purchases by logging into your account on our website. Once logged in, navigate to the 'Order History' section, where you will find tracking information for each of your orders.
How do I buy an item?
Buyers can easily navigate the ShopBySell marketplace by utilizing the search bar or browsing through various product categories. The platform is designed to enhance user experience, allowing buyers to filter results based on price, popularity, and vendor ratings, ensuring they find the products that best meet their needs.
How to add and sell an item?
Vendors interested in selling on ShopBySell must first create an account on the platform. After registration, they can set up their vendor profile, list their products, and manage inventory. The marketplace provides tools and resources to help vendors optimize their listings and reach potential buyers effectively.

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